Visitor Guidelines
Masks are mandatory in all facilities.
Visiting a Hospital
Hospital visiting hours in Prairie Mountain Health are 12:00 pm to 8:00 pm daily.
General Information
- Upon entry, you will not be screened, however prior to arrival please self screen by using the online self screening tool.
- You will be required to hand sanitize and put on a clean medical mask when you arrive.
For Inpatients
- Four Designated Caregivers (DC) can be identified by the patient prior to visiting.
- Maximum of Two Designated Caregivers can be in the hospital and visiting at the same time.
- General Visitors will be permitted based on the site/room space and must come during visiting hours.
For Emergency Department and Outpatients
- Two Designated Caregivers (DC) can be identified and visit one at a time in most cases
Please contact facilities directly for further visitation questions.
Visiting a Personal Care Home
General Information
- Masks are mandatory in all PMH facilities
- Upon entry, you will not be screened, however prior to arrival please self screen by using the online self screening tool.
- You will be required to hand sanitize and put on a clean medical mask when you arrive.
- Four Designated Caregivers (DC) can be identified by the residents prior to visiting. (Designated Caregivers – former name “designated family caregiver”)
- Two Designated Caregivers can visit a the same time.
- General Visitors will be permitted based on the site/room space and if they have an appointment.
- Access to residents may vary based on the location/space in which a visit is to occur.
- If a PCH is experiencing a COVID outbreak NO general visitors will be allowed until the outbreak is declared over.
Questions or Concerns
- If any questions or concerns arise, or you are looking for site/resident specific visitation information, please contact the nurse in charge at the PCH in which your loved one resides.
- Check the personal care home locations page for contact information.
- If you are unable to resolve your concern please reach out to:
- PMH Patient Relations:
- 204-578 2104
- Toll Free: 1-800-735-6596
- Email: patientrelations@pmh-mb.ca
We are committed to provide a safe home and work environment for our residents and staff. We are grateful for your continued cooperation and patience.
Infection Prevention & Control
To help prevent the spread of infection, if you or a family member are coming to a PMH facility to be assessed and/or admitted, please let staff know if you have any of the following signs or symptoms:
- New cough or shortness of breath
- Fever, chills or muscle aches
- Sore throat
- Vomiting or diarrhea
- Skin rash
- History of previous diagnosis or infection with an organism resistant to antibiotics, for example MRSA or CPE
If you are visiting a family or friend within a PMH facility, you can help prevent the spread of infection and protect our clients, visitors and staff by the following:
- Avoid visiting if you have had one of the following in the past 24 hours:
- Vomiting or Diarrhea
- Fever and/or chills
- New or worsening cough
- New rash
- Clean your hands often with soap and water or hand sanitizer before and after your visits (click on the Hand Hygiene tab above for more information)
- Cover your cough or sneeze using a tissue or your upper sleeve – not into your hands. Discard used tissues into a wastebasket and clean your hands with either hand sanitizer or soap and water. Turn your head away from others when coughing or sneezing.
- To prevent the spread of certain types of infections the use of Additional Precautions may be required. If the individual you are visiting has an Additional Precautions poster on their door, please speak to a nurse before entering the room.