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Emergency Department

Vision, Mission & Values

Vision: Health and Wellness for All

Mission: Together, we promote and improve the health of people in our region through the delivery of innovative and client-centered health care.

Values: Our Values define what we believe in; what we stand for. They provide us with a common understanding of what’s important and provide us with a framework for our actions.

Integrity

  • Putting words into action
  • Demonstrating ethical behaviour
  • Doing the right thing based on the PMH Ethical Framework
  • Communicating honestly and transparently

Respect

  • Earning the trust of our patients and coworkers
  • Treating others with compassion and dignity
  • Appreciating each other
  • Demonstrating genuine caring and empathy in all we do
  • Accepting of differences

Accountability

  • Accepting and ensuring responsibility for our actions
  • Demonstrating professionalism
  • Ensuring our organization is fiscally accountable
  • Maintaining transparency in all we do
  • Supporting evaluation of our services

Equity

  • Being inclusive and fair
  • Supporting improvements based on needs
  • Working with partners to address disparities and social determinants of health

Responsiveness

  • Being proactive, receptive & open-minded
  • Responding to and planning for the needs of our patients, families and staff
  • Supporting our patients and each other
  • Promoting innovation and continuous improvement
  • Improving safety and effectiveness of our services

Engagement

  • Involving community, clients and staff
  • Listening to and considering ideas and concerns in decision-making
  • Using a team approach in the work we do
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