Submit a Complaint or Compliment
Complaints, compliments and suggestions are welcomed as they are important to the region, to help understand the first-hand experience of the patient as way to learn and improve patient safety and quality of care.
Two options for sharing feedback
If you want to share your feedback regarding healthcare services or other support services you or a family member has received, there are two options below for you to do so.
Option 1 – Talk to your healthcare provider directly
Whenever possible, we first encourage you to speak with your care team
- Your care team knows you best
- Discussing your questions or complaints may resolve any issues right away
- This is often the best way to proceed
- You can also ask the manager or supervisor for help
Option 2 – Contact Patient Relations, submit feedback below
We value your feedback
We appreciate you taking the time to share your feedback with us.
Please be aware that using disrespectful or threatening language in your messages will result in no response from us. We value respectful communication and appreciate your understanding.
Other Ways to Contact Us
Phone (24 hour message system):
1-800-735-6596 (Toll Free)
If you are still not satisfied
If Prairie Mountain Health’s review of your concern has not been resolved to your satisfaction, you may contact:
Resolving Concerns within Manitoba’s HealthCare System
1-800-392-1207 (toll free)
AskHealth Form | Manitoba Health | Province of Manitoba
Manitoba Ombudsman
1-800-665-0531 (toll free)
www.ombudsman.mb.ca
The College of Physicians and Surgeons of Manitoba
Physicians are independent practitioners licensed by the College of Physicians and Surgeons of Manitoba. If you are not satisfied with the regions review of your concern, you can also forward complaints concerning physicians to their licensing body at:
1-204-774-4344
The College of Physicians & Surgeons of Manitoba
1000 – 1661 Portage Avenue
Winnipeg, MB R3J 3T7