The sooner a concern is raised, the easier it is to find an answer or solution. Your experience helps us to learn, and improve the care that is provided.
When you have a concern about your care, start by talking to your health care provider (nurse, doctor, other provider). If you still have questions, please ask to speak with the Manager of your unit / health centre or community program.
If your concern is still not addressed, speak with a Patient Relations Representative. You may be asked to leave a message, but someone will get back to you. In order to review your concern, it is important to have your name and tell us how we can reach you. Otherwise, we are limited in how well we can review your concern and speak to you about it.