CAREER SPOTLIGHT: Security Services, Protection Officer

About the Career

The Security Officers are healthcare employees who are licensed Security Guards as per the Private Investigators and Security Guards Act. Security Officers provide a safe, comfortable and supportive environment for all clients, staff and visitors by encouraging reliability, effectiveness and efficiency in the operation of the Security Services department.

• Maintains a physical presence within the health facility to provide for the protection of life and property.
• Maintenance of law and order in coordination with law enforcement or other agencies as necessary at PMH owned or operated sites.
• Cooperates with all other staff to produce a harmonious working relationship throughout Prairie Mountain Health.
• Provides response to situations that may pose a threat to the safety or security of persons in or around PMH designated sites or properties.
• De-escalates or attempts resolution of direct hostile/aggressive situations in conformance with training designation, and required knowledge of crisis intervention/conflict resolution or other personal and public safety techniques, or as stipulated in regional policy and procedures.
• Supports and provides training and orientation to security personnel as directed.
• Responds to all emergency situations and supports the direction of the incident commander to assist in response or event management; or may as required act as the Site Incident Command until relieved in an emergency situation. Provides direct support for response to fire safety, evacuation or any other emergency codes as required.
• Evicts non-authorized person in a professional and sensitive manner. Coordinating with clinical providers as necessary and contacts police should situations dictate.
• Completes necessary notification to manager or supervisor when identifies defective or broken, unsafe equipment or infrastructure while performing the duties of the protection officer. This may include damage to parking lot resources, signage, grounds, CCTV equipment failure, door failure or unsafe surfaces.
• As required, ensures visitor and staff parking infrastructure are maintained and operable as per operational need. Completes parking enforcement as per policy and municipal bylaws.
• Monitors and works with CCTV, Card Access or other related security systems and controls or support plans as required.
• Provides for interior and exterior grounds patrols and responses. Reports deficiencies or damages to property, signage, lighting, vehicles or equipment

Prairie Mountain Health includes a regional Security Services program, with Protection Officers in base locations across the region; currently at Brandon Regional Health Center, Dauphin Regional Health Center, Swan Valley Health Center, and Virden Health Centre. Though officers are based at these sites, they provide security services at all PMH sites located within these communities. Based upon operational need, Protection Officers have been dispatched to other facilities across the region to provide security support.

What do we offer?

Joining PMH as a Protection Officer offers a rewarding career—helping others and giving back to your community.

• Rotations with variety of hours and EFTs
• Benefits including Health, Vision, Dental, Pension, EAP
• Education and training opportunities
• $19.362/hour starting wage, plus premiums for evenings, nights and weekends
• In-house classroom training for the Security Guard Licensure course and assist with the license application process, including the commissioner of oath section.

Qualifications/Education/Training

Interested in becoming a Protection Officer? Applicants must have the required qualifications below:

• Grade 12 (MB standards) or equivalent (GED)
• Valid Class 5 (or higher) Manitoba Driver’s license (or provincial equivalent)
• Access to a personal vehicle to provide service within Prairie Mountain Health
• Current Manitoba Justice Security Guard license*
• Criminal Record Check including Vulnerable Sector Check (current within 6 months)
• Child Abuse Registry Check (current within 6 months)
• Adult Abuse Registry Check (current within 6 months)
• Eligible for and maintains licensure to practice as a Security Officer (Guard) in the province of Manitoba

*All Protection Officers are required to complete a mandatory security guard training program, provided by an approved training provider through Manitoba Justice, and complete a written exam to obtain licensure. To learn more, visit https://www.gov.mb.ca/justice/commsafe/private/index.html.

Opportunities for Career Advancement

Once a Security Officer qualification is obtained, officers have the opportunity to complete additional training, and education to support career advancement, either at the base site or within the PMH Security Services Program.

Manitoba Justice Security Guard Licensing

For more information on licensing, including training companies:

Province of Manitoba | justice – Private Investigators and Security Guards Program (gov.mb.ca)

Paper applications for Security Guard licenses are not accepted. For more information on how to submit your application by e-mail, please read the notice posted at the following link: https://www.gov.mb.ca/justice/commsafe/private/pubs/paper_applications_notice.pdf

Training Equivalency – Other Canadian Provinces

If you have moved from another Province with a mandatory training standard for security guards and have met that standard, you may be eligible for training equivalency in Manitoba. You must still apply for a Manitoba security guard license, as you cannot transfer licenses from another province.

The following provincial training standards are accepted as equivalent to the Manitoba Security Guard Training Program:

• Saskatchewan – Training Certificate meeting Registrar training requirements.
• British Columbia – Training Certificate for Basic Security Training (BST 1 and 2) issued by the Justice Institute of B.C.
• Ontario – Color scan of the front and back of a valid Ontario Security Guard license I.D. card.
• Alberta – Training Certificate issued by the Solicitor General’s office.
• Northwest Territories – Training Certificate issued under the Apprenticeship, Trade and Occupations Certification Act.
• Quebec – Color scan of the front and back of a valid Quebec Security Guard license I.D. card.

Please note the required proof of training you must include with your application to be given equivalency. If you do not include this proof, your application will be processed as a temporary license or returned to you.

Contact us

Rob Beckley

Operations Supervisor
Disaster & Emergency Preparedness | Security Services
(204) 578-2059
[email protected]