Enhancing Communication to Serve You Better

You may be asked for your email address when visiting us

As part of our commitment to better service, we will begin collecting email addresses at hospital registration across the province starting in January 2025.

We value your privacy and will only contact you from time to time for things like appointment reminders, to share educational material tailored to your care, or for occasional opportunities to share feedback.

How will my email address be used?

Your email address will only be used for healthcare purposes such as appointment reminders, educational material or occasional feedback requests to help us improve care. Your email address will never be used for marketing or non-healthcare-related purposes.

Will you share my email address with anyone else?

Your email address may be shared with authorized parties when necessary for the delivery of healthcare and to support health system planning. All sharing is done securely and in compliance with privacy laws.

What if I don’t provide my email address?

Providing your email address is entirely voluntary. If you choose not to provide your email or don’t have one, we will continue to send information by mail. Your decision will not affect your care in any way.

Will my privacy be protected when sharing my email address?

Protecting your privacy is central to everything we do. Your email address is safeguarded by the same privacy laws that protect all your health information. We will only send materials that do not unreasonably risk disclosing health care information about you. Your email address will never be used for communication with your healthcare providers about your specific healthcare needs or concerns.

How often can I expect to receive emails?

Emails will only be sent from time to time for things like appointment reminders, educational material tailored to your care or occasional feedback opportunities to enhance our services.