Dauphin Regional Health Centre Frequently Asked Questions

The Emergency Department will provide assessments, diagnosis and treatment for patients experiencing life-threatening illnesses, serious injuries and other urgent medical conditions. While the Emergency Department has resumed operations, obstetrical services are not currently available. Patients requiring obstetrical care will continue to be referred to the appropriate facility

Yes, services will resume to 24 hours/day, 7 days/week.

Yes. Ambulances will continue to transport patients to the Emergency Department. During the hospital’s recovery, ambulances will use the front ramp on 3rd Street instead of the ambulance bay. If you loved one is brought in by ambulance you can call 204-638-3010 for more information.

The temporary lab and diagnostic services located in the Provincial Building are now closed. To find the nearest open lab visit  https://sharedhealthmb.ca/services/diagnostic/locations/.

Lab and Diagnostic Imaging (DI) services will return to the Dauphin Regional Health Centre (DRHC) on Tuesday, September 8 at 8 am.

Beginning on September 8, patients can once again access blood collection, urine testing, X-ray, ECG (EKG), Holter monitoring and ultrasound services at DRHC.

CT services are expected to resume by the end of September using a temporary trailer-based CT scanner connected to the hospital by a weather-protected ramp.

Outpatients for this area will proceed through the security checkpoint before proceeding to the Lab and DI area.

Patient transport services will be available to transport patients requiring admission to nearest hospital, depending on care needs and bed capacity. Patients who do not require admission will be discharged home once their treatment is complete, even if it is during the night.

Patients and visitors requiring Emergency Department, Laboratory or Diagnostic Imaging services should enter through the hospital’s main entrance at the front of the building.

The entrance marked “Emergency” will be reserved for ambulances only. There is no public access to the hospital from the back..

Yes. Because the front ramp will also be used by ambulances and other medical transport vehicles, Prairie Mountain Health Security Services will help ensure traffic continues to move safely and efficiently, keeping the area clear for priority patient drop-offs and pick-ups.

All day parking permitted on both sides of 3rd St SW between 6th & 4th Avenues SW. All day parking permitted on both sides of 3rd St SW between 7th & 8th Avenues SW.  All day parking permitted on both sides of the first block of 6th & 7th Avenues SW. Parking not permitted on both sides of 3rd St between 6th & 7th Avenues SW. No street parking on 3rd St directly in front of the hospital ramp. There is no public parking behind the hospital.

Yes. The ramp will support accessible loading and unloading for wheelchair access needs. For your safety, please use the designated pedestrian ramps located on either side of the main entrance ramp when walking to the Emergency Department or Diagnostic Imaging services. These walkways are provided to keep pedestrians separated from vehicle traffic. Please avoid walking up the vehicle driveway whenever possible.

Yes. As restoration work continues, you will notice some temporary changes both outside and inside the hospital.

Outside the hospital, there will be temporary washroom trailers, air handling units and other equipment needed to support hospital operations while repairs continue. Construction activity will also be visible around the site.

Inside the hospital, much of the Emergency Department, Laboratory and Diagnostic Imaging areas will look familiar. However, some areas of the hospital will be closed to the public as restoration work continues. You may also notice temporary power cables secured along walls and ceilings, which are being used to safely provide power to essential hospital services.

These temporary measures are in place to support the safe delivery of patient care while recovery work continues throughout the facility.

Yes. All patients visiting the Emergency Department, Laboratory or Diagnostic Imaging must first check in at the Security Desk. Security staff will direct you to the appropriate registration area and help ensure patients are guided to the correct location.

Once you go through the security check point you proceed to the patient registration desk as you would have done prior.

Yes. One family member or support person may accompany a patient when needed. The waiting area has limited space, we ask that patients bring only one support person whenever possible. This will help ensure there is enough room for patients and families requiring emergency care.

The areas of the hospital which have reopened have been prepared to be safe for patients, staff and public. Significant work has been completed to assess and prepare operational areas for reopening, including environmental testing, engineering reviews, air quality monitoring, permit reviews, fire and life safety assessments, and implementation of additional safety controls.

Interim fire safety systems and operational measures are in place to ensure ongoing safety.

There are no concerns with air quality on the Main floor. Air quality testing has been conducted regularly, with the recent testing on the entire space completed on September 3, 3026. Following the ED opening, regular weekly air sampling will be conducted while restoration continues.  A negative airflow system keeps the areas of the hospital that remain under repair completely separate from the areas that are open to patients and staff.

Some construction and restoration activities may generate noise while work continues in affected areas of the facility. Every effort will be made to minimize the impact on patients, staff, and visitors through project planning and scheduling of work activities. Concerns raised by staff or patients will be reviewed and addressed as part of ongoing operational and workplace safety processes.

Yes. Fully serviced temporary washroom trailers will be available while restoration work continues at the hospital.

• Public washrooms will be located in a temporary trailer on the front ramp near the hospital’s main entrance. This washroom will be locked and a key will be available at the Emergency Department and Lab/DI registration desks.
• Additional temporary washroom trailers will be located near the ambulance bay for patient and staff use.
• Temporary handwashing stations have also been installed throughout patient care areas to support patient care and infection prevention.

Patients receiving care in the Emergency Department will be provided food and beverages as appropriate to their care.

Yes, the waiting room area for patients and visitors remains the same. 

Yes. The Assessment Clinic will continue to operate in the Community Health Services (CHS) building seven days a week from 7:00 a.m. to 7:00 p.m.

The clinic will continue to provide services such as:

• Dressing changes
• Intravenous (IV) therapy
• Follow-up care as directed by a healthcare provider

Patients with life-threatening medical emergencies should call 911 or go directly to the Emergency Department.