SITEMAP       CONTACT USTwitterFacebookInstagram

Visiting a Personal Care Home during COVID-19

Mandatory masks

The risk that COVID-19 poses to the residents of personal care homes (PCHs) is clear.

Efforts to prevent, quickly identify and contain “outbreaks” of COVID-19 are vital to protecting populations that are most vulnerable to serious outcomes from this virus. 

We know that family and friends are integral to the overall health, well-being and quality of life of residents within PCHs. Balancing necessary preventative measures with maintaining the vital connections that residents have with family members and support systems has been at the heart of every stage of our response. However, while preventing the spread of this virus within our facilities remains a central priority, the likelihood that COVID-19 will be a part of our ‘new normal’ for a longer duration requires us to find a longer-term balance between preventative measures and the many benefits of ongoing interaction between residents and their loved ones.

On-site Visits

We will be supporting limited on-site, indoor visits at our personal care homes with the following considerations:

      • ONLY ONE designated family caregiver to visit at one time;
      • No general visitation;
      • Contact your local PCH for visiting hours:  To schedule a visit, please contact the care team at the facility in which your loved one resides.  Click here for personal care home contact information.
      • Visits are by appointment, in a location determined by the PCH and with no visitation with other residents;
      • Visitors will be screened before entry, including assessment for symptoms or known exposure to COVID-19 prior to entry. No visitor shall be permitted if they have any cold/flu or other COVID-19 symptoms;
      • Restrictions apply to visitors who have travelled outside of Manitoba within the past 14 days (excluding travel to Western Canada, the Territories and Ontario west of Terrace Bay);
      • Designated visitors are required to sign in and out of each visit and to bring and wear a non-medical mask for the duration of the visit;
      • Designated visitors will be escorted to the designated visit location and are asked to perform proper hand hygiene and to minimize contact with surfaces (e.g. escorting staff member will press elevator buttons, open doors, etc.);
      • All visitors must comply with Infection Prevention and Control measures. This includes strict hand hygiene and maintaining physical distancing (6 feet/2 metres apart) at all times. Visits may be suspended if designated visitors do not comply with these measures.

Protecting the health and well-being of your loved ones and staff remains one of our top priorities. Regular assessment by public health officials of the impact and evaluation of the need for adjusted visitor restrictions continue as developments evolve.  

 
What you Need to Know
    • ‘Designated visitors’ are those deemed essential to the emotional wellbeing, health, and quality of life of your loved one. In most cases, visitors should be close family and/or friends who have a clearly established pattern of involvement in providing care and support.
    • All visits by designated visitors must be pre-booked prior to the scheduled visit. To comply with physical distancing measures, sites may need to restrict the number of visits per time slot, in the visiting area.
    • A maximum of one designated visitor per resident will be permitted at a time.
    • A minor must be accompanied by an adult.
    • Pets are not permitted. 
    • Screening of all visitors will occur, including assessment for symptoms or known exposure to COVID-19 prior to entry. Restrictions will apply to visitors who have travelled outside of Manitoba within the past 14 days. No visitor shall be permitted if they have any cold/flu or other COVID-19 symptoms.
    • All visitors must comply with Infection Prevention and Control measures. This includes strict hand hygiene and maintaining physical distancing (6 feet/2 meters apart) at all times.
    • Due to required infection control practices, food/beverages and items may not be brought during on-site outdoor visits.
    • Access to on-site food/beverages and washroom facilities will not be available for visitors.
Off-property visits are not recommended

Given the risk to residents and to the facility associated with unknown nature of contacts, exposure and other required safety measures. 

Protecting the health and well-being of your loved ones and staff remains one of our top priorities.

Regular assessment by public health officials of the impact and evaluation of the need for adjusted visitor restrictions will continue as developments evolve. Once again, thank you for your cooperation and understanding as we take every measure to protect you, your loved ones and our staff.

Bringing Items for your loved ones

At this time, cards, magazines, newspapers, books, flowers and plants can be brought in for your loved one. These items must be dedicated to the individual resident and not shared amoungst residents or staff.