What is Telehealth?
Telehealth is the use of information technology to connect people to health-care expertise at a distance. MBTelehealth uses a secure link to provide videoconferencing for health-care services, continuing education, health-related meetings and family visits between communities across Manitoba.
A satellite or ground link is used to connect a specialist or other health-care providers to a patient. You will be able to see, hear and talk to your health-care provider on a television screen. The person at the other end will also be able to see, hear and talk to you.
Over 500 different clinician specialists provide services on the network from over 60 different specialty areas.
Why use MBTelehealth?
- Using MBTelehealth may reduce the time you need to spend away from home and work in order to receive care
- It can save you time, money and the risks associated with travel
- It can improve access to health services that may not be currently available in your home community or region
- Family members may participate in your appointment if you desire
- Patients and their families can connect through televisitation.
Is MBTelehealth confidential?
MBTelehealth is committed to maintaining the privacy of your personal health information at all times. MBTelehealth uses a secure network connection for all appointments.
You will be introduced to all the people who are present in the local site as well as those at the distant site. Their roles in the appointment will be explained to you before the appointment. You have the right to request that non-essential people be excluded from your video consultation.
All information collected, recorded, stored, used or disclosed is done so in accordance with the PMH and the Personal Health Information Act of Manitoba.
How is your MBTelehealth appointment booked?
Your local health-care provider will send an appointment request to a specialist or other health-care provider and suggest that your appointment could be done through telehealth.
You may also suggest the appointment be done through telehealth when you are discussing the appointment request with your local health-care provider. The provider will indicate this when making the referral.
What happens on the day of your MBTelehealth appointment?
On the day of your appointment, you will go to the local MBTelehealth site where staff from the site will explain how the equipment works and answer any questions you may have. You will be asked to verbally consent that you agree to participate by telehealth. During the appointment a nurse or other health-care provider may be present. Family members or a friend may be present if you wish and if the health-care provider agrees it is appropriate.
The specialist will send a letter to your referring health-care provider outlining
the details of your visit and advising of future appointments. You may, at any time, ask questions of the consulting health-care provider.
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